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New York CNN —Some customers still haven’t received their direct deposit paychecks following a “human error” last week deep in the plumbing of America’s banking system. The deposit delays are linked to a problem that emerged on Friday with the Automated Clearing House (ACH) payments system, causing headaches for consumers and employers. An industry source confirmed to CNN on Monday that it’s likely some customers haven’t received their deposits yet. Clearing house says it was a ‘manual error’Asked for comment, multiple banks referred inquiries to The Clearing House, which is owned by the largest commercial banks including Bank of America, JPMorgan Chase, CitiBank and Wells Fargo. The Clearing House did not provide an updated comment on Monday or any timetable for when the problem will be fully resolved.
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Sen. Elizabeth Warren called Wells Fargo CEO Charles Scharf "evasive," saying the bank's answers to her questions about fraud across the Zelle payment platform were misleading, "insulting and useless." Requests for comment from Wells Fargo and Early Warning Services weren't immediately returned. Jim Seitz, a spokesman for Wells Fargo, told CNBC in October that Warren's analysis is "misleading and inaccurate." Warren also said the reply she received from Wells Fargo was "wholly inadequate given the scope of the problems." "But this assertion, which is an attempt to minimize the impact of the problem at Wells Fargo, is false."
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